GPM is traditional.
Why is this considered a service? We answer the phone and do not have an automated attendant! We respond quickly! GPM considers its distributors, customers, and OEMs as partners. This means we have open communication with discretion and confidentiality. We back our products 100%. Solve the problem and sort out the responsibilities later. Keep our partners in production.
That is what is expected…and that is what GPM provides.